A new medical group is poised to change the way we experience healthcare in nearly every facet, particularly pain management.
The Pain Relief Institute (PRI) is expanding its philosophy and steadfast passion for patient care that started 17 years ago. Recently renamed to better exemplify who they are and what they stand for, PRI now has 5 pain management centers in the Chicago suburbs and is shaking up not only how we view pain management but also how we look at healthcare. Shannon Patel, Clinical Director at PRI, says, “We took a good hard look at what healthcare is becoming and what we’d learned over 17 years. In a healthcare environment distracted by: healthcare reform uncertainty, decreasing reimbursements and constant battles with insurance, we doubled down our efforts to solely focus on patient care” Shannon continues, “we still accept Medicare and most insurances, but we’ve created better processes, allowing our clinical staff to spend more time with their patients.“
PRI’s philosophy is very simple: see fewer patients, spend more time with every patient, give appointments within days and not weeks or even months, and create an experience for the patient that is the foundation to cultivating a genuine patient-provider bond. At PRI, they schedule new patient appointments every 30-45 minutes, allowing their staff to take their time and really get to understand the patient and their complete health history. Traditional healthcare clinics schedule every 10 minutes and spend seven to eight minutes with the patient.